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November 9, 2015
Starbucks’ trailblazing efforts to reduce the use of coffee cups and to recycle cups customers use hit turbulence in October with revelations that cups deposited in recycling bins in several Toronto stores are ending up at landfill. This raised questions about the company's capability to deliver on its source-reduction and recycling goals.
The CBC-TV consumer show "Marketplace" put paper cups with tracking devices in recycling bins at 14 Tim Hortons, one of the largest fast-food and coffee chains in Canada, as well as at 14 Starbucks in Toronto, and returned late at night to track them. Seven cups from each chain were recovered, all placed in bins destined for garbage pickup.
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