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Back to the Basics: Customer Service Best Practices Any Hauler Can and Should Implement (WasteExpo 2021)

Excellent customer service is critical to running a successful business, especially if you’re operating a business in a competitive industry such as the waste and recycling industry. Customers expect timely and efficient support when an issue arises; therefore, businesses need to have a proper customer service plan in place. From clear communications, to continuous training, to responding to every complaint, these customer service best practices can help you

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