The Sustainability Report, available as an interactive website and PDF, details progress on important issues and annual updates.

Complementing the report, a new Environmental, Social and Governance (ESG) Resource Hub provides easy access to data related to performance, policies and initiatives. Relevant updates and an archive of past reports are available within the ESG Resource Hub.

WM’s People-First CultureWM’s Commitments and Values are guiding principles to highlight what matters most: people, customers, environment and a dedication to safety. WM’s internal podcast, The Route, featured driver and veteran Taylor Krause’s journey from working on the deck of an aircraft carrier to the driver’s seat of a WM truck.

RecyclingAs an industry leader committed to investing in recycling infrastructure, WM keeps long-term sustainability in mind. WM invested a total of more than $200 million in recycling infrastructure across 2018 and 2019 and processed a record 15.5 million tons of material for beneficial use in 2019.

Solving Waste TogetherWM helps customers manage waste in environmentally responsible and valuable ways. Solutions come in many forms from helping a well-known customer recycle car seats, to increasing use of post-consumer resin in products. In collaboration with Cascade Cart Solutions, WM is testing the industry’s first EcoCarts.

Providing Long-Term ValueWhen landfills reach capacity, they don’t reach the end of their useful life. WM converts some closed landfill land into beneficial assets, including recreational spaces, wildlife habitats and hosting solar energy development projects with eight sites collectively generating 60 megawatts of power.

Mitigating Climate Change and Reducing EmissionsWM tackles climate change through reductions in greenhouse gas emissions from landfills, fleet and electricity use, and through recycling services. Over the past decade, WM has reduced its carbon intensity as measured by emissions per ton of waste disposed.WM consistently reduces fleet GHG emissions per mile driven, working toward a science-based target to cut fleet emissions by 45 percent by 2038, against a 2010 baseline. By the end of 2019, for every 1,000 miles driven, WM had reduced our GHG emissions by 32%, and total GHG emissions by 36% for our collection and support fleet.