All in One Recycling, a Murfreesboro, Tenn.-based recycler, is the subject of multiple formal complaints to the Tennessee Department of Commerce. Several customers are alleging that the company has continued to bill them for services they aren’t receiving.
In June of 2017, the Better Business Bureau gave an “F” rating to All in One based on numerous complaints, but the recycling company has reportedly issued no response to the majority of complaints received.
The Tennessee Department of Commerce acts as a liaison between consumers and companies, but it has no authority over companies like All in One, so no disciplinary action has been taken.
The Daily News Journal has more information:
Another Murfreesboro resident, Wes Ballard, noticed pick-up issues beginning over the summer and becoming seriously lacking around November.
“It’s just spiraled down to where we don’t know if they’re ever going to pick up again,” he said.
Ballard has called and visited the office trying to get answers. Although he says his recycling was picked up after one of those visits, it hasn’t been effective long-term.
“I’d just hope they’re trying to come out of the darkness and uncover what’s happening,” he said.