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Bigbelly Launches API with SeeClickFix Integration

Companies join forces to streamline waste technology platforms for cities including Cambridge, Mass.

Bigbelly, a provider of multi-purpose waste infrastructure, launched its CLEAN API (application program interface), which allows developers to integrate with its smart waste platform. SeeClickFix, the original and leading platform for non-emergency repair requests and data, is the first to integrate with the CLEAN API.

With the new integration to Bigbelly's API, SeeClickFix partner cities can now receive and process notifications about the status of Bigbelly stations in the same system that they already manage public service requests. In addition, the public service request data collected by SeeClickFix will now include waste collection and Bigbelly usage information.

Cambridge, Mass., is one of the first cities to deploy the Bigbelly and SeeClickFix integration. "As longtime partners of both Bigbelly and SeeClickFix, we are thrilled that these tools are now integrated to be even more user friendly for our day-to-day operations," said Dan Riviello, the 311 project manager who advocated for Cambridge's use of the integration, in a statement.

"For a department like ours that uses many technology platforms, the ability for systems to communicate with each other is important," said John Fitzgerald, environmental services manager at Cambridge Public Works, in a statement. "The new integration between Bigbelly and SeeClickFix has further streamlined the way we process requests and dispatch crews for core services like waste bin collections."

"SeeClickFix shares our commitment to using technology to increase efficiency and quality of life for constituents in cities," said Bigbelly CEO Brian Phillips in a statement. "We're excited to kick off our new API with this SeeClickFix integration being used by the city of Cambridge—one of our many valued customers. We're always looking for ways to add more value to the communities that we serve, and this partnership delivers exactly that to cities and campuses using both of these civic solutions."

While SeeClickFix integrates with many of the most popular municipal operations management systems, Bigbelly is the first Internet of Things integration for the company.

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