kmG Hauling is the leading provider of waste & recycling collection and disposal services in D.C., Maryland, and Viriginia.

Following implementation of the AMCS platfrom, Linda Brown, senior director of kmG Hauling says: “The biggest benefit that we ‘ve got was the automation of our internal processes. That allowed us to streamline our processes, give us real time information when customer called in with questions and concerns and that allowed us to improve our overall level of customer service we were providing to our customers.