When it comes to threats and violence in the workplace, there is nothing more essential than having a plan in place, as these incidents tend to evolve quickly and can be unpredictable. Whether its dealing with a hostile customer, domestic abuse, or even an active shooter, anyone can play a role in mitigating the impact if adequately prepared. Find out how to establish an emergency action plan and which tactics work best for different emergency situations.

Moderator: Dan Katt, Rumpke Recycling
Speakers: Andrew Snyder, Environmental Solutions Group; John Rhyne, Rehrig Pacific