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Kansas City Apologizes to Residents Over Trash Collection Woes

The city’s two main haulers, Deffenbaugh and Town and Country, have struggled with a shortage of drivers.

The Kansas City municipal government has apologized for serious delays in trash collection that have plagued the city this summer. The city’s two main haulers, Deffenbaugh and Town and Country, have struggled with a shortage of drivers in the market, which has made collection difficult.

There’s been a long-term driver shortage in the U.S. and it’s definitely posed a challenge to the waste and recycling industry, along with other sectors.

The Kansas City Star has more:

 “The City of Kansas City apologizes for the problems with trash and recycling collections, and wants to assure our residents that we will resolve these problems as soon as possible,” city spokesman Chris Hernandez said in a statement shared with multiple city neighborhoods.

The statement noted that the problem is associated with the part of the city served by Town & Country, now owned by WCA Waste Corp. That vendor serves the area south of 63rd Street to the southern city limits. The central part of the city, from the Missouri River to 63rd Street, is served by municipal crews. The Northland is served by Jim’s Disposal Service as a subcontractor to WCA. Those areas of the city have not had the same level of problems.

WCA acquired Town & Country last October and shortly after that began to experience a serious driver shortage that has contributed to significant trash and recycling collection delays, not just in Kansas City but also in area suburbs.

Read the full story here.

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