In response to approximately 17 resident complaints, the Board of Health in Easthampton, Mass., has ordered officials from County Waste & Recycling to improve their operations or risk losing their permit.
To help improve its operations, County Waste & Recycling has been told that it must pick up garbage within 24 hours of any scheduled pickup. It must also remove its containers within one week if a customer changes vendors, and it must communicate with all customers if there is going to be a delay in services.
All waste hauler permits are renewed on December 5, and the board will decide at that point if there has been improvements and if it will allow County Waste & Recycling to renew its permit.
MassLive has more details:
Officials from the trash hauler County Waste & Recycling were told Monday by the Board of Health to improve their operations or risk losing their permit to do business in the city.
All waste hauler permits will be considered for annual renewal on Dec. 5, and the board could decline to renew County Waste's permit if improvement is not seen, said health agent Jackie Duda.
In recent months, around 17 residents have complained to her about County Waste, said Duda. She said in contrast, her office received only one other complaint about any other trash hauler in five years.